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Glorieta Puerta de Toledo, 4,28005Madrid

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Located next to the historic centre on Puerta de Toledo, this smart hotel has a great breakfast buffet and a lounge bar perfect for relaxing in after visiting the sights.

Prepare for the day ahead with a hearty buffet breakfast in the Hotel Puerta de Toledo. You can choose from a wide selection of hot and cold dishes in the pleasant atmosphere of the Breakfast hall. Breakfast is served from 07:00 until 11:00.

Keep up-to-date and email friends on the free, wireless internet connection available in the Hotel Puerta de Toledo.

From 08:00 until 23:00 you can visit the Hotel Puerta de Toledo’s informal lounge-bar and enjoy a refreshing drink or light snack.

Sleep soundly in the elegant bedrooms which have an attractive colour scheme with touches of Mediterranean tones.

Rooms: 5

Facilities of Hotel Puerta de Toledo

General

• WiFi available in all areas

Food & Drink

• Room service
• Bar

• Snack bar

• Vending machine (drinks)
• Vending machine (snacks)

Reception services

• 24-hour front desk
• Tour desk

• Luggage storage

• Concierge service
• Invoice provided

Common areas

• Shared lounge/TV area

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Cleaning services

• Daily housekeeping

Business facilities

• Meeting/banquet facilities

• Fax/photocopying

Shops

• Gift shop

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms

• VIP room facilities
• Lift

• Heating
• Non-smoking throughout
• Air conditioning

Safety & security

• Safety deposit box
• Security alarm
• Smoke alarms

• CCTV in common areas
• CCTV outside property

• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed

• Hand sanitizer in guest accommodation and key areas

• Access to health care professionals
• Thermometers for guests provided by property

Physical distancing

• Contactless check-in/check-out
• Cashless payment available

• Physical distancing rules followed

• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays

• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies

• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses and other tableware have been sanitized

• Breakfast takeaway containers
• Delivered food is securely covered

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

Policies of Hotel Puerta de Toledo

These are general hotel policies for Hotel Puerta de Toledo. As they may vary per room type; please also check the room conditions.

Check-in

Casino Puerta De Toledo Y

From 13:00 hours

Check-out

Until 12:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and extra beds

Free!One child under 3 years stays free of charge when using existing beds.

Free!One child under 3 years stays free of charge in a child's cot/crib.

One child from 3 to 11 years is charged EUR 15 per night when using existing beds.

One older child or adult is charged EUR 15 per night in an extra bed.

The maximum number of extra beds in a room is 1.

The maximum number of total guests in a room is 3.

The maximum number of children's cots/cribs in a room is 1.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Accepted credit cards

• Mastercard
• Visa
• American Express

The property reserves the right to pre-authorise credit cards prior to arrival.

Hotel information

With your comfort in mind, the reception will be happy to help you with car rental, travel reservations and sightseeing trips.

Food & beverage

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On the ground floor of the hotel's building you will find the Restaurante Puerta de Toledo. This restaurant is independent of the hotel but hotel guests can enjoy a discount off its regular prices.

Room information

Certain rooms offer views over the Puerta de Toledo.

Area information

Visit one of the surrounding tapas bars where you can experience true, Madrid lifestyle among locals and other travellers.

Important information

Please note that when booking more than 3 rooms or 5 nights, different policies and additional supplements may apply.
Small parking spaces are available in the building but are subject to availability at check-in. Please ask for more information at the property.
Please note that breakfast price without prior reservation will be EUR 12.

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